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NiceLabel 2017 Design and Print NiceLabel 2017 Design and Controlled Print NiceLabel 2017 Managed Design and Controlled Print NiceLabel Software Maintenance Agreement Existing NiceLabel Users

 

NiceLabel Support Options

 

NiceLabel Support Packages

 

Although NiceLabel is a relatively straightforward product to use, occasionally customers may come across tasks within the software that they don't know how to action or may have changed certain settings and are being denied access to the software, for example if the PC running the software is updated or changed.

 

Please find details of the support packages offered below:

 

NiceLabel Software Maintenance Agreement (SMA)

 

NiceLabel now offer a Software Maintenance Agreement (SMA) for all NiceLabel products, which gives NiceLabel users an affordable way to set-up and maintain their labelling solution. The SMA includes both direct access to technical support and free software updates.

 

Benefits of the SMA include:

 

  • NiceLabel regularly develop new versions to incorporate new features and suggestions received from our customers. You receive automatic and instant access to the latest product versions, updates, enhancements and fixes. The SMA is the most affordable way to keep your software up to date.

 

  • Get expert support directly from NiceLabel. Our in-house technical support teams work with the developers to ensure you receive the best possible support in the fastest time.

 

  • You can purchase the SMA any time as long as you have the latest major version of the software. You will probably need more support in the beginning so we recommend you purchase the SMA together with the NiceLabel license.

Onsite Training/Support

If you need key members of staff to be trained to use NiceLabel, our onsite training days are the solution for your business. Whether you're new to using NiceLabel or have an existing package and have had some personnel changes, we can come to your site and train up to 3 people to use NiceLabel. Training your staff on your premises means we can observe the way you work and tailor the training to your use of NiceLabel. To get more information on training days, please contact us for pricing and details.

 

For more information on NiceLabel training or the SMA, contact Jonathan Pressley on 01200 441977.

 


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Telephone 01200 441977 - Fax 01200 440250 - email us [here]